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Introduction

This Privacy Policy explains how PRERANA UMAKANT HONRAO collects, uses, processes, and protects personal data while providing messaging and communication services via WhatsApp and RCS platforms.

We are committed to protecting privacy in accordance with Indian data protection laws and Meta Business policies.


Information We Collect

We may collect:

  • User Information: Name, business details, email, phone number
  • Device Information: IP address, browser type, OS
  • Cookies & Tracking Data
  • Message Metadata: Delivery status, timestamps, sender/receiver IDs (not message content unless required)

Purpose of Data Collection

Data is collected to:

  • Provide messaging services
  • Verify accounts
  • Ensure compliance with Meta & RCS policies
  • Improve service performance
  • Fulfill legal obligations

Consent for WhatsApp & RCS Data Processing

By using our services, you consent to the processing of messaging data necessary for delivery, analytics, and compliance.


Legal Basis for Processing

We process data under:

  • User consent
  • Contractual necessity
  • Legal compliance
  • Legitimate business interests

How We Use Collected Data

Data is used to:

  • Deliver messages
  • Maintain platform security
  • Prevent fraud and abuse
  • Provide customer support
  • Generate service analytics

Data Retention & Deletion

Data is retained only as long as necessary for operational and legal purposes. Message metadata may be retained for audit and compliance.


Data Sharing with Third Parties

Data may be shared with:

  • Meta (WhatsApp)
  • Google (RCS infrastructure)
  • Telecom Operators
  • Regulatory authorities (if required by law)

We do not sell personal data.


Security Measures & Encryption

We implement industry-standard encryption, access controls, and secure storage practices to protect data.


Cookies & Tracking Technologies

Cookies are used to improve user experience, analytics, and security. Users may disable cookies via browser settings.


Data Transfer & Storage (India-based)

Data is primarily stored on secure servers located in India, subject to lawful cross-border transfers when required for service delivery.


User Rights

Users may request:

  • Access to personal data
  • Correction of inaccuracies
  • Deletion (subject to legal retention)
  • Withdrawal of consent

Requests may be sent to our contact email.


Policy for Children

Our services are not intended for individuals under 18 years of age.


Updates to Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website.


Governing Law (India)

This Privacy Policy is governed by Indian laws, with jurisdiction in Maharashtra.


Contact Information